What is a Buddy? A workshop for those supporting the onboarding of new employees (in Polish)

HILLWAY Training & Consulting is a Polish training and consulting company, established in 2011 by experienced industry practitioners. We specialize in developing competencies and qualifications through high-quality business training – including soft skills, hard skills, and industry-specific training. We focus on real business challenges, offering dedicated training programs and consulting projects in areas such as: management and leadership, sales, customer service, effective communication, HR, debt collection, and call center operations. What sets us apart is our individual approach to clients, commitment to high quality and efficiency, flexibility, and a team of expert practitioners. We conduct projects throughout Poland and abroad. Our mission is to support the development of companies and employees by providing knowledge and tools ready for immediate application. More information can be found on our website hillway.pl

"What is a buddy?" is a training program that prepares participants to take on the role of a buddy – a person supporting the onboarding and adaptation of new employees in the organization. The training develops skills in building relationships, creating onboarding plans, effective communication, conflict resolution, and monitoring progress. Participants learn the perspective of a new person in the organization, how to conduct the first meeting, share knowledge, and provide constructive feedback. Through a workshop format and working on specific situations, the training enables the acquisition of practical tools to support onboarding in various work environments – from corporations to the non-profit sector. The program assumes a flexible approach and allows for the adaptation of strategies to the realities of a specific organization. Participants leave ready to effectively support new employees – both emotionally and substantively.

The training is intended for a wide audience, including:

• employees currently in or preparing for the role of a buddy
• team and project leaders
• HR department personnel
• mentors and senior employees
• individuals from various industries – from business to the NGO sector

The main objectives of the training are:

• understanding the role of a buddy and its impact on the onboarding process
• acquiring skills to build relationships with new employees
• preparing to create and implement individual onboarding plans

Participation in the training will bring participants a range of benefits, such as:

• greater effectiveness of the onboarding process for new employees
• better communication and problem-solving in the first weeks of work
• increased engagement and integration within the team
• professionalization of the buddy role in the organization

"What is a buddy?" is a training composed of 5 modules that develop the competencies needed to effectively support new employees:

• Training Introduction
• Module I – What is a buddy?
  • The role and significance of a buddy in the organization
  • Expectations for a buddy
• Module II – The Perspective of a New Employee
  • Emotions and needs of the onboarding individual
  • Adaptive barriers
• Module III – The First Meeting
  • How to plan and conduct a welcome meeting
  • Building trust from day one
• Module IV – Sharing Information
  • Effective communication and active listening
  • Support in learning and development
• Module V – Resolving Difficult Situations
  • How to recognize and solve problems
  • Feedback and progress assessment
• Summary and Action Plan

Duration of the training: 2 training days - 16 hours with standard training breaks

• Training materials
• Trainer's travel to the location
• Training facilitation
• Needs assessment