Manager in the Face of Change: How to Effectively Manage a Team in Difficult Conditions

Our business focuses on providing the highest quality training solutions for domestic and international enterprises. We specialize in large training projects aimed at managers at various levels of management. Our market differentiator is innovative training tools such as games and training simulations.

The "Crisis Management" training is an intensive program that prepares managers to act effectively in the face of unforeseen challenges and dynamic changes. In today's rapidly changing business environment, the ability to manage a team effectively in crisis situations becomes a key competency. The training focuses on developing strategic thinking skills, effective communication, and building engagement and accountability within the team, even under pressure. Participants will learn how to set motivating goals, monitor their achievement, and conduct constructive conversations with employees while dealing with difficult situations. The program includes practical techniques and tools that will enable managers to confidently and effectively lead their teams through turbulent times, minimizing the negative effects of a crisis and using it as an opportunity for growth and strengthening the organization.

• Managers
• Team Leaders
• Individuals responsible for managing human resources in challenging conditions

• Raising awareness of the importance of clearly communicating goals and expectations in difficult and changing external conditions.
• Developing skills in setting motivating goals, defining metrics, cascading goals, and engaging employees in their achievement.
• Increasing participants' readiness to respond effectively to challenges and difficult situations that arise during conversations with employees.
• Developing skills in conducting planning, monitoring, and summarizing conversations regarding goal achievement.

• Increased effectiveness in managing a team during crises and changes.
• Improvement in goal-setting and cascading skills, leading to greater employee engagement.
• Increased confidence in conducting difficult conversations with employees and resolving conflicts.
• Better understanding of the differences between monitoring and control, allowing for more effective task management.

Module 1 - Effective Goal Setting and Building Accountability in Crisis

• Challenges during crises and changes
• Building a sense of responsibility and proactivity
• Setting goals and delegating tasks
• Selected models and methods of goal setting (e.g., SMART(ER), EXACT)
• Quantitative and qualitative metrics for goals
• Participation in goal setting

• Module Flow: The module will begin with an analysis of the challenges faced by managers during crises and changes. Participants will learn ways to build a sense of responsibility and proactivity, both in themselves and in their employees. We will focus on practical aspects of goal setting and task delegation, presenting proven models and methods such as SMART(ER) and EXACT. Quantitative and qualitative metrics for goals will be discussed, as well as the importance of employee participation in the goal-setting process. Participants will learn how to formulate goals correctly to ensure they are motivating and effective, as well as the consequences of poorly set goals.

  
  Module 2 - Managerial Communication and Goal Implementation Management

• Communication cycle: planning, monitoring, summarizing conversations
• Using appropriate questions
• Reviews and visualization of goal achievement
• Practical training in conducting conversations
• Difficult situations during conversations
• Module Flow: The second part of the training will focus on the conscious implementation of a 3-phase communication cycle, including planning, monitoring, and summarizing conversations. Participants will engage in practical training for conducting these conversations. They will also have the opportunity to prepare for dealing with challenges and difficult situations that may arise during meetings with employees. The differences between monitoring and control will be discussed, and participants will learn to consciously choose the timing and frequency of monitoring. They will also learn managerial practices that increase the degree of task execution and quality. The module will conclude with a summary that will strengthen participants' competencies in effectively managing employees through goal work and applying proven managerial models.

8 hours

• Needs assessment
• Creation of a dedicated training program
• Trainer's fee
• Travel to the training location
• Training materials
• Post-training report