Effective Project Team Management (Remote Training)

EITT is a leading provider of IT and business training in Poland with over 15 years of experience. We specialize in modern technologies, management methodologies, and professional skills development.

Modern organizations compete in implementing new project management systems. While they structure work, they do not guarantee the success of tasks performed. Project management requires a set of skills that goes beyond the rigid action plan contained in popular methodologies. While everyone focuses on creating management schemes, instructions, and templates for correct action, you should invest in intuition and practical soft skills. The training is based on a package of topics at the intersection of psychology and management that facilitate the efficient work of project teams. By recognizing the working styles of individual team members, you will learn how to better motivate them and how to assign them tasks they will perform most efficiently. You will also gain the knowledge necessary for conducting coaching conversations, evaluating work, and preventing conflicts.

• Remote project managers
• Leaders of distributed teams
• PMO
• Project coordinators

Mastering the skills of effective management of project teams working remotely.

• After participating in the training: You will improve collaboration efficiency among team members by recognizing their working styles
• You will increase employee satisfaction with delegated tasks through communication based on their needs
• You will accelerate your team's results by utilizing knowledge about group development stages
• You will build a highly motivated team through skillful feedback and criticism
• You will increase employee identification with tasks by setting goals aligned with project requirements and team member expectations
• You will prevent internal conflicts by identifying flashpoints and using tools to extinguish them at the root
• You will become a coach for your team and teach them to solve problems independently under your supervision by applying a comprehensive range of coaching tools

Day 1

Module 1 – Psychology of Project Teams

• Working styles – how to recognize team members' needs regarding working styles?
• Group roles and their impact on team work – identifying team members' behaviors
• Team composition – how to construct teams based on the psychological predispositions of their members?
• Group psychology and communication – how to talk to members of different personalities to increase work efficiency?
• Leader actions that strengthen identification with the task – building relationships between leader and team

Module 2 – Team Building Process

• Stages of team building – when is project efficiency at its highest?
• Methods to enhance work efficiency at different stages of team development – 4 stages of employee development
• The impact of leadership on team efficiency
• The groupthink effect – how to counteract passivity and lack of engagement among team members?
• Communication in the process of increasing team productivity – Hawthorne effect – why is it worth involving the team in the planning process?

Methods to increase group involvement in project decision-making:

• Brainstorming – brainstorming sessions and open discussions
• Brainwriting – anonymous constructive feedback
• Follow-up – gathering feedback and project control during its duration

Module 3 – Effectiveness through Motivation

• Constructive criticism – how does it work?
• Determinants of constructive criticism
• FUO model – describing the situation, addressing expectations
• The role of consistency and expectations in constructive criticism
• Sanctions in the process of constructive criticism – when and how to impose penalties?
• Evaluative, delegating, and empowering conversations – practical conduct of conversations
• Constructive praise – what and when to appreciate an employee?
• Praise as the cheapest motivational tool
• UF model – expressing approval and describing the situation
• Feedback models – achieving results when providing longer evaluations – case studies

Day 2

Module 4 – Managing Teams through Goals – MBO in the Project Manager's Work

• Setting goals for non-sales tasks – how to formulate goals and what to base their measurability on?
• SMARTER model – basic determinants of the description of goals desired by employees

Setting priorities in goal management:

• ABC method – basic priority segregation
• Parkinson's principle, milestone method, PERT method – setting deadlines for task completion, how to effectively plan task execution time?
• Pareto principle – how not to waste employee efforts in achieving goals?
• SWOT method in goal management – analyzing opportunities and threats arising from set goals
• Goal tree – a tool identifying the risk of employee dissatisfaction with assigned tasks

Module 5 – Conflict Management

• Sources of conflicts in teams – what to watch out for while working in a team to avoid tensions?
• Conflict mechanisms – the process of conflict emergence – how to recognize an emerging conflict?
• Delegating responsibility and preventing conflicts – a study of communication and coaching tools
• Confrontation

Conversations 1:

• Group mediation
• Identifying informal leaders
• Conflict and personality – how to recognize individuals more prone to interpersonal conflicts?
• Conflict resolution – practical situational workshop

Module 6 – Coaching in Working with the Team

• The idea of coaching in employee evaluation – how does coaching help create a satisfied employee?

Coaching tools in the project manager's work:

• GROW model – recognizing individual goals and needs of the employee
• Expectation wheel model – identifying professional priorities of the employee
• Questioning techniques – how to obtain the most information from the employee?
• Cartesian questions and Vonnegut method – reaching information as a cause-and-effect process – how to help the employee find answers to difficult questions?
• Obtaining hidden information from employees – coaching as a tool for expanding the project manager's knowledge

2 days (16h)

• Training materials in electronic form
• Certificate of completion
• Access to the e-learning platform (30 days)
• Trainer support after the training