Effective communication for collaboration and achieving team goals (in English)

HILLWAY Training & Consulting is a Polish training and consulting company, established in 2011 by experienced industry practitioners. We specialize in developing competencies and qualifications through high-quality business training – including soft skills, hard skills, and industry-specific training. We focus on real business challenges, offering dedicated training programs and consulting projects in areas such as: management and leadership, sales, customer service, effective communication, HR, debt collection, and call center operations. What sets us apart is our individual approach to clients, commitment to high quality and effectiveness, flexibility, and a team of expert practitioners. We conduct projects throughout Poland and abroad. Our mission is to support the development of companies and employees by providing knowledge and tools ready for immediate application. More information can be found on our website hillway.pl

"Effective communication aimed at collaboration and achieving team goals" is a program that develops interpersonal skills crucial in a team work environment. The training focuses on practically developing communication techniques that facilitate collaboration, build trust, and enhance motivation within the team. Participants will learn about communication styles and how to recognize and adapt their communication methods to different personality types and models of reality perception. An essential element will be body language training, self-presentation, responding to pressure, and constructively expressing opinions. Special emphasis will be placed on using feedback to build relationships and achieve goals together. The training includes elements of self-diagnosis, individual and group exercises, simulations of conversations and difficult situations, allowing participants to develop their competencies in practice. The program provides a solid foundation for improving communication within the team, increasing its effectiveness, and enhancing the atmosphere of collaboration.

The training is intended for a wide audience, including:

• members of project and operational teams
• managers and team leaders
• individuals working in environments requiring collaboration and effective communication

The main objectives of the training are:

• raising awareness of the importance of communication in interpersonal relationships
• improving techniques for effective communication
• increasing the effectiveness of team collaboration

Participation in the training will bring participants a range of benefits, such as:

• increased communication awareness
• better adaptation of communication style to the interlocutor
• increased trust and collaboration within the team
• ability to resolve difficult situations and conflicts

"Effective communication..." is a training composed of 5 modules that develop practical communication skills in a team work environment:

• Module 1: The Role of Communication in Achieving Team Goals
  • Interpersonal communication and effective collaboration
  • Working towards a common goal despite individual differences
  • Building trust and positive interactions within the group
• Module 2: Communication Styles and Personalities
  • Personality types and their impact on communication
  • Communication barriers and how to overcome them
  • Metaprograms and beliefs – how they shape communication
• Module 3: Body Language and Nonverbal Communication
  • The importance of first impressions
  • Reading nonverbal signals
  • Communication consistency
• Module 4: Assertiveness and Influence
  • Techniques for saying no and constructive criticism
  • I-statements communication
  • Responding to pressure and manipulation
• Module 5: Feedback and Relationship Building
  • Openness to feedback
  • Communication in conflict situations
  • Managing stress in communication

Training duration: 2 training days - 16 hours with standard training breaks

• Training materials
• Trainer's travel to the location
• Training management
• Training needs assessment