Difficult managerial conversations

Catalogue index: TTR/69

  • In stock
  • Delivery: free
  • Dedicated training:
  • Producer:
  • Training level:
    • Dostosowany do uczestnika/uczestników
  • Type of training:
    • WARSZTAT ONLINE
PLN357.14 net / particip. PLN4,999.96  net for 1 workshop PLN439.28 gross incl. 23% VAT / particip.

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Features

Features
Additional materials:
  • materiały pdf: skrypt lub prezentacja, handouty, bibilografia, linkografia, inne materiały dla uczestników_czek
Certification:
  • NIE
Dedicated training:
Number of training hours:
  • 3.5
Producer:
Training language:
  • polski
Training level:
  • Dostosowany do uczestnika/uczestników
Type of training:
  • WARSZTAT ONLINE

Description

Company Description

We are a training and consulting company offering services to international corporations, government and non-government organizations, and private clients. We approach each project individually, providing comprehensive support and tailored solutions. We have been operating since 2010. The name TRAINING TREE was created by the founder, Dr. Marcin Capiga. Training refers to our main activity - conducting training and group sessions. The tree symbolizes growth (development) based on strong foundations (mission and values). In the logo, you can see a soaring bird - a symbol of releasing the potential of individuals and companies. Our Training Team consists of specialized business practitioners who have previously held key positions in their organizations.

Training Description

Conducting difficult conversations is one of the most important competencies of a mature manager. Think about how many facts and how much interpretation there is in your conversations? It takes a keen sense and understanding of human nature for a conversation where you evaluate someone, give feedback, or want to correct someone's behavior to be collaborative and fact-based. On one hand, your communication should set boundaries, and on the other, it should not represent an aggressive stance. How to find the golden mean and prepare for resistance from a subordinate?

Who the Training is For
  • Managers at all levels
  • Team leaders
  • Project leaders
Goals

The goal of the training is to master the methodology of preparing and conducting difficult conversations and to acquire the skills to recognize the right moment to initiate a difficult conversation.

Benefits
  • Increased awareness of the impact of one's attitudes on the team atmosphere
  • Development of skills to recognize the right moment for a difficult conversation
  • Acquisition of practical tools for building relationships based on respect
  • Mastery of the methodology for preparing and conducting difficult conversations
  • Improvement of conflict management skills
Training Program
  • Me as a leader - my role in difficult conversations
  • Conflict - causes and types of conflicts
  • Conflict resolution styles
  • Strategies for counteracting and reducing harm
  • Methods for gaining benefits from conflict
  • Mutual feedback and seeking solutions
Duration

The training can take place in a shortened format of 2 x 3.5 hours or an extended format of 4 x 3.5 hours

Price Includes
  • Needs assessment
  • Pre-work and post-work
  • Materials
  • Online library
  • Evaluation

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