Difficult managerial conversations

Catalogue index: TTR/26

  • In stock
  • Delivery: free
  • Dedicated training:
  • Producer:
  • Training level:
    • Dostosowany do uczestnika/uczestników
  • Type of training:
    • WARSZTAT STACJONARNY
PLN535.71 net / particip. PLN7,499.94  net for 1 workshop PLN658.92 gross incl. 23% VAT / particip.

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Features

Features
Additional materials:
  • materiały drukowane lub pdf: skrypt lub prezentacja, handouty, bibilografia, linkografia, inne materiały dla uczestników_czek
Certification:
  • NIE
Dedicated training:
Number of training hours:
  • 8
Producer:
Training language:
  • polski
Training level:
  • Dostosowany do uczestnika/uczestników
Type of training:
  • WARSZTAT STACJONARNY

Description

Company Description

We are a training and consulting company offering services to international corporations, government and non-government organizations, and private clients. We approach each project individually, providing comprehensive support and tailored solutions. We have been operating since 2010. The name TRAINING TREE was created by the company's founder, Dr. Marcin Capiga. Training refers to the main activity - conducting training and group sessions. The tree symbolizes growth based on strong foundations (mission and values). In the logo, you can see a soaring bird - a symbol of releasing the potential of individuals and companies. Our Training Team consists of specialized business practitioners who have previously held key positions in their organizations.

Training Description

Conducting difficult conversations is one of the most important competencies of a mature manager. Think about how much of your conversations are facts and how much are interpretations? It takes a keen sense and understanding of human nature for a conversation where you evaluate someone, give feedback, or want to correct someone's behavior to be collaborative and fact-based. On one hand, your communication should set boundaries, and on the other, it should not represent an aggressive stance. How to find the golden mean and prepare for resistance from a subordinate?

Who the Training is For
  • Managers at all levels
  • Team leaders
  • Project leaders
Goals

The goal of the training is to master the methodology of preparing and conducting difficult conversations and to acquire the skills to recognize the right moment to engage in a difficult conversation.

Benefits
  • Increased awareness of the impact of one's attitudes on the atmosphere in the team
  • Development of skills to recognize the right moment for a difficult conversation
  • Acquisition of practical tools for building relationships based on respect
  • Mastery of the methodology for preparing and conducting difficult conversations
  • Improvement of conflict management skills
Training Program
  • Me as a leader - my role in difficult conversations
  • Conflict - causes and types of conflicts
  • Conflict resolution styles
  • Strategies for counteracting and reducing harm
  • Methods for deriving benefits from conflict
  • Mutual feedback and seeking solutions
Duration

The training can take place in a shortened format, e.g., 4 hours, or an extended format - 2 workshop days (2 x 8 hours)

Price Includes
  • Needs assessment
  • Pre-work and post-work
  • Materials
  • Online library
  • Evaluation

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